Author: PWLadmin

  • The Fair Work Commission Upholds the Dismissal of an Employee who refused to Provide a Urine Sample for a Drug Test

    A Fair Work Commission (“FWC”) full bench, in Raymond Briggs –v- AWH Pty Ltd [2013] FWCFB 3316 (5 June 2013), has upheld the dismissal of an employee who refused to provide a urine sample for a random drug and alcohol test because he argued that a saliva sample, for which he was willing to provide, was more appropriate to assess impairment. 



    The employee was a Stores’ Officer with AWH Pty Limited.

    Vice President Adam Hatcher, Senior Deputy President Jonathan Hamberger and Commissioner Michelle Bissett, rejected the employee’s argument that Commissioner Williams was “wrong” in finding that his dismissal was valid because he refused to abide by a “lawful and reasonable request.”

    The FWC bench ruled that the Company’s direction that all employees take part in the blanket testing was authorised by the Company’s Alcohol and Drug Misuse Policy, to which the Stores’ Officer was “contractually bound to comply“. 



    The direction from the Company was also “consistent with common practice in the employer’s own enterprise as well as the industry in which it operated“. 



    The FWC bench found that the Stores’ Officer had refused to comply with the direction despite the Company giving him several opportunities over a week period, and further, warning the employee that he would be dismissed if he refused to change his position. 

    The FWC bench said, “Simply put, he [the Stores’ Officer] was engaged in conduct that was repudiatory of his employment contract“. 

The FWC bench acknowledged that the Stores’ Officer had a right to seek to change the Company’s use of urine testing, “but there was a proper way to agitate his issue in the workplace which did not require him to defy his employer’s direction“. 



    The bench said it was regrettable that the employee had “put himself in a position where his continuing employment stood or fell on the narrow question of whether his employer’s direction for him to undergo a urine test was lawful and reasonable,” most particularly, given that the employee had no concerns about passing either a urine test or a saliva test. 

The bench advised that the Stores’ Officer would have been best placed to utilise the dispute resolution mechanism available in the Company’s Enterprise Agreement instead. 


    Drug Testing Methods Controversial

    The FWC bench said that the issue of whether a urine or saliva sample is the most appropriate workplace drug testing method, “has proved to be controversial“, with industrial tribunals failing to reach consensus on the matter. 

    It also noted the controversy over which of “two competing workplace interests” should be given priority, saying the interests, “might alternatively be characterised as workplace ‘rights’ in the social and ethical, if not the legal sense“. 

    However, the bench also noted, “there is the interest of employees in not having their private behaviour subject to scrutiny by their employers” and, “there is the interest that employers and employees have in ensuring a safe working environment by the taking of all practicably available measures to detect and eliminate or manage risks to safety“. 

    The bench failed to resolve the controversy over the testing methods. 

  • Directors and Managers Liable under Work Health Safety Legislation NSW

    In New South Wales, directors and managers have onerous obligations and personal liability under work, health and safety laws. In New South Wales the obligation of an employer is to ensure the safety of the work environment

    In fact, individuals who are concerned in the management of the corporation, managers, officers or directors of corporate bodies are personally liable to prosecution for breaches of work safety obligations by the corporation with which they are associated. 

    In New South Wales, the approach is one of strict liability across the country. Liability is established if it is proved that:

    (a) there is a corporation;
    (b) the corporation has, by an act or omission, contravened any provision of the WHS Act, or the regulations made under it; and
    (c) the person charged is a director of the corporation or concerned in the management of the corporation.

    In order for a person so charged to avoid conviction personally for the offence committed by the corporation, he or she is required to prove either:

    (a) s/he was not in a position to influence the conduct of the corporation in relation to the contravention; or
    (b) s/he being in such a position, used all due diligence to prevent the contravention.

    It is not necessary that the corporation be prosecuted and convicted for the contravention before any director, or manager, is proceeded against.

    Significantly, the Courts in New South Wales have adopted a very broad approach that by reason only of holding the office of director, the person charged is in a position to influence the conduct of the corporation – see Inspector Wayne James v Ngai & Ors [2007] NSWIRComm 20.

    There is a requirement to demonstrate, in defence, that all due diligence was undertaken by the individual officer or director.  There is no statutory definition of “due diligence”.  The case law suggests that the notion of due diligence involves an absence of negligence or fault – see Australian Iron and Steel Pty Ltd v Environment Protection Authority (1992) 29 NSWLR 497.

    The potential for personal liability for directors and persons involved in the management of a corporation to ensure the safety of the work environment is particularly onerous and more so, given broad legislative interpretation by the Courts in NSW raising the bar of an available defence in the event of prosecution.

    Directors and officers now have a positive duty to be proactive in ensuring that their own personal obligations under the WHS Act are being met.  

    The decision in Inspector James v Paul (No 2) [2011] NSWIRComm 117 serves as a timely reminder that the role of a director involves a greater degree of responsibility (and possible liability) than many people contemplate when accepting the position. This case concerned the liability of a director for the death of an employee of Dekorform Pty Ltd (Dekorform), who died of serious injuries sustained after a machine he had been operating malfunctioned. The director, Mr Robert Paul, who was not involved in the day to day operations of Dekorform, was found guilty of breaching sections 8(1) and 26 of the Occupational Health and Safety Act 2000 (NSW).

    The definition of ‘officer’ under the WHS Act reflects the definition of ‘officer’ in the Corporations Act 2001 (Cth).  The definition of ‘officer‘ includes directors and board members but does not include, for instance, supervisors and middle management.

    Officers are required to exercise ‘due diligence’ to ensure that the company is meeting its obligations under the WHS Act. This positive duty requires officers to:

    1. acquire and keep up-to-date knowledge of work health and safety matters;
    2. gain an understanding of the nature of the operations of the business and the hazards and risks associated with those operations;
    3. ensure that the person conducting the business uses appropriate resources and processes to eliminate or minimise risks to health and safety from work carried out as part of the conduct of the business; and
    4. ensure that the person conducting the business has appropriate processes for receiving and considering information regarding incidents, hazards and risks and responding in a timely way to that information.

    Officers who breach their duties under the WHS Act expose themselves to significant penalties that include fines ranging up to $600,000.00 and five (5) years’ jail where the breach of the obligation recklessly exposes a person to risk of death or serious injury or illness. Given that the obligation is to exercise ‘due diligence’, an incident causing injury or death need not occur before an officer is exposed to risk of prosecution under the WHS Act.

    Directors need to keep themselves informed about the company’s affairs and supervise the management and their business practices.  Importantly, this duty will not necessarily be satisfied simply by attending board meetings; if an event occurs which a director had not inquired about, but which could have been prevented had proper inquiry occurred, the director may be found liable for not discharging their duty under the Corporations Act.

    To avoid being found liable for failure to discharge your duties under the WHS Act and the Corporations Act, current directors ought to:

    • regularly incorporate work, health and safety recognition into board meetings;
    • ensure that worksites are financially equipped to provide adequate safety equipment and training for those the WH&S Act is intended to protect;
    • systematically consider and respond to work health and safety complaints swiftly; and
    • get ‘hands on’ in the company, where appropriate – talk to ‘front line’ employees and find out about the day to day running of the business and other matters not usually discussed in board meetings.

    Furthermore, effective 1 January 2014, new anti-bullying legislation shall commence operation.  As a result of this legislation, a worker shall have a right, if they believe they are being bullied at work, to apply to the Fair Work Commission (FWC) for an order to stop the bullying.   A worker is bullied at work if an individual or a group of individuals repeatedly behaves unreasonably toward the worker, and the behaviour creates a risk to health and safety.  The definition of ‘bullying’ is expressly stated not to apply to reasonable management action carried out in a reasonable manner.  

     Be aware that the definition of ‘worker’ is broader than ‘employee’ and includes contractors, outworkers, apprentices, trainees, work experience students and volunteers.

    When the FWC receives an application for an order to stop bullying, it must be dealt with within 14 days.  In considering whether an order should be made, the FWC must take into account any matters the FWC considers relevant, including the:

    •           outcomes of any investigation into the matter at a workplace level, whether undertaken by the workplace, or another person;

    •           procedures available to the worker to resolve grievances or disputes; and

    •           outcomes arising out of any procedure available to the worker to resolve grievances or disputes.

    If the FWC makes an order to stop bullying and that order is breached, civil penalty provisions will apply.

  • Consultation regarding Changes to Roster and / or Ordinary Hours of Work

     

    Consultation regarding Changes to Roster and / or Ordinary Hours of Work

    Recent amendments to the Fair Work Act 2009 (Cth) (“the Act”) provide increased protections for employees, who will be entitled to the benefit of greater consultation in relation to proposed changes to their rosters and hours of work from 1 January 2014.

     

    The new rostering protections:

    • Modern awards
      • Modern awards will be varied, with effect from 1 January 2014, to require employers to consult employees about changes to their regular rosters, or ordinary hours of work. 
      • The amendments also allow employees to be represented for the purposes of such consultation. 
      • Employers will be required to provide information:

    – about the proposed change,

    – invite employees to give their views about the impact of the proposed change (including any impact in relation to their family or caring responsibilities), and

    – consider any views given by the employees about the impact of the change before implementing the change.

    • Enterprise agreements
      • All enterprise agreements made on or after 1 January 2014 must also include a consultation term that requires the employer to consult with employees about a proposed change to their regular roster or ordinary hours of work. 
      • This mandatory term will also require employers to provide employees with information about:

    – the change,

    – invite the employees to give their views about the impact of the change (including any impact in relation to their family or caring responsibilities), and

    – consider any views given by the employees about the impact of the change. 

     

    When the new rostering protections apply:

    The new rostering protections will generally apply where any of the following industrial instruments apply to an employee:

    • a modern award that has been varied to include the new consultation term;
    • an enterprise agreement made before 1 January 2014 that incorporates a modern award as varied, amended or replaced from time to time (subject to any ‘inconsistency of provisions’ clause);
    • an enterprise agreement made after 1 January 2014.

     

    Impact on employers:

    • Employers will be required to genuinely consult with affected employees prior to making a decision to change their regular roster or ordinary hours of work. 
    • This will be a significant change for employers who are currently not subject to any such restrictions. 
    • The consultation obligation will apply regardless of whether an employee is permanent or casual, where the employee has an understanding of, and reliance on the fact that, their working arrangements are regular and systematic. 
    • The greatest impact of the change is likely to occur when employers wish to change the roster or working hours of part-time employees. 
    • Although the requirement to consult with employees does not mean that an employer must reach agreement with employees, consultation must be meaningful and may involve representatives of the affected employees. 
    • Employers will have to consider the impact of the changes on affected employees including, but not limited to, any impact on their family or carer’s responsibilities. 
    • This opens the prospect of discrimination claims being made against employers who make changes to an employee’s ordinary hours of work despite objection from employees on the grounds of family or carer’s responsibilities. 
    • Failure to comply with the new consultation obligations will amount to a breach of the modern award or enterprise agreement exposing the employer to penalties under the Act.

     

    The changes for employers:

    In preparation for the changes, employers should:

    • Consider whether the increased roster and change of hours protections will apply to any of their employees,
    • Keep track of the variations to relevant modern awards (including any modern award that is incorporated in the employer’s enterprise agreement) and the model consultation term,
    • Be aware that, if they are currently in the process of negotiating an enterprise agreement, the new rostering and change of hours protections must be included in the agreement (unless the agreement will be made by 31 December 2013),
    • Review their employment documents, including policies and procedures concerning changes to regular rosters and ordinary hours of work, to ensure that they will comply with the new obligations from 1 January 2014,
    • Ensure that they comply with the new consultation obligations.  While consultation does not require an employer to agree with the affected employees, consultation must be meaningful.
  • Summary of Recent Changes to the Fair Work Act 2009 (Cth)

     

    Summary  of Changes to the Fair Work Act 2009 (Cth)  

    Amendments to the Fair Work Act 2009 (Cth) by way of the Fair Work Act Amendment Act 2013 came into effect either on 1 July 2013, or shall come into effect from 1 January 2014.

    Significant changes that employers need to be aware of include; the ability for employees to apply to the Fair Work Commission (“FWC”) for an order to stop bullying, the right for unions to hold meetings in lunch rooms, an expansion of the right for employees to request flexible working arrangements and an extra obligation on employers to consult employees when changing rosters and ordinary working hours.

    These changes will require amendment to most employers’ workplace policies.

    Changes that commenced on 1 July 2013:

    The changes noted here commenced on 1 July 2013.

    Family-friendly changes:

    The changes mean that:

    • pregnant women can transfer to a safe job even if they have not worked for their employer for 12 months;
      • if a safe job is not available, the employee is entitled to unpaid ‘no safe job leave’;
      • employees can take special maternity leave without it reducing the amount of unpaid parental leave they can take;
      • employee couples can take up to 8 weeks unpaid parental leave at the same time (increasing from 3 weeks), and can take it in separate periods (eg. two periods of 2 weeks off);

     Right to request flexible working arrangements:

    More groups of employees now have the right to request flexible working arrangements, including, if they:

    • have responsibility for the care of a child who is of school age or younger;
    • are a carer within the meaning of the Carer Recognition Act 2010 (Cth);
    • have a disability;
    • are 55 years or older;
    • are experiencing violence from a family member; or
    • provide care or support to a person within their immediate family or member of their 
household, if that person requires care or support because they are experiencing violence.

    Changes to the Act from 1 January 2014

    The changes noted below will apply from 1 January 2014.

    New anti-bullying measures:

    One of the biggest changes to be implemented as a result of this legislation is the right for a worker who is bullied at work to apply to the FWC for an order to stop the bullying.   

    A worker is bullied at work if an individual or a group of individuals repeatedly behaves unreasonably toward the worker, and the behaviour creates a risk to health and safety.  The definition of ‘bullying’ is expressly stated not to apply to reasonable management action carried out in a reasonable manner.  

    Be aware that the definition of ‘worker’ is broader than ‘employee’ and includes contractors, outworkers, apprentices, trainees, work experience students and volunteers.

    When the FWC receives an application for an order to stop bullying, it must be dealt with within 14 days.  In considering whether an order should be made, the FWC must take into account any matters the FWC considers relevant, including the:

    •         outcomes of any investigation into the matter at a workplace level, whether undertaken by the workplace, or another person;
    •         procedures available to the worker to resolve grievances or disputes; and
    •         outcomes arising out of any procedure available to the worker to resolve grievances or 
disputes. 


    If the FWC makes an order to stop bullying and that order is breached, civil penalty provisions will apply.

    Changes to right of entry rules:

    These changes affect the rights and powers of officials of organisations who have entry permits to enter businesses.  The amendment allows unions to hold meetings in employee lunch rooms, and requires employers to provide accommodation and transport for union permit holders exercising right of entry at work sites in remote areas. 


    Additionally, the FWC will now be able to deal with disputes about the frequency of union permit holders entering work premises to hold discussions with one or more employees.  The FWC can deal with the dispute by way of arbitration and can make orders such as suspending or revoking an entry permit and imposing conditions on an entry permit.

    The changes will mean that:

    • interviews and discussions with employees must be held in an area that the business and permit holder agree to (lunch rooms can be used if no agreement can be reached);
    • the FWC will be able to deal with disputes about the frequency of visits;
    • the FWC will be able to: 

    ◦       deal with disputes about accommodation and transport arrangements, and

    ◦       ensure appropriate conduct by permit holders while they are receiving accommodation or being transported under the arrangements.

    Genuine consultation on changes to rosters and hours of work:

    Enterprise agreements, commencing after 1 January 2014, and modern awards, must now include a term requiring the employer to consult with employees about a change to their regular roster or ordinary hours of work.   This is in addition to the current requirement that employers consult with employees about major workplace changes that are likely to have a significant effect on the employees.  All awards and agreements will have to include a term that requires employers to genuinely consult with their employees about changes to their regular roster and ordinary working hours.

    So, when employers want to change an employee’s regular roster or ordinary hours of work they will have to:

    • give information to employees about the changes,
    • invite employees to give their views about how the changes will affect/impact them, including the impact in relation to their family or caring responsibilities, and
    • consider the employees views about the impact of the change.

    Agreements will also require employers to consult about any major change to a workplace that is likely to have a significant effect on the employees.

    Protection of penalty rates:

    The modern award objective in the  Act will be amended to protect penalty rates.  This will mean that the FWC, when making or changing a modern award, will have to take into account the need to provide additional pay for employees working:

    • overtime,
    • unsocial, irregular, or unpredictable hours,
    • on weekends or public holidays shifts.

    Implications for Employers

    The changes to the FW Act are significant and will require employers to review workplace policies to ensure they comply with the amendments.  This would involve amending any grievance or workplace behaviour policy to ensure employers have a robust complaints/dispute procedure (to avoid an employee making a claim to the FWC for orders to stop bullying before the complaint has been dealt with internally), updating parental leave policies, modify right of entry policies or processes, and potentially amending clauses in an enterprise agreement where the agreement is up for renewal after 1 January 2014.

  • Independent Contractors or Employees?

    Welcome news regarding independent contractors…

    New Small Business Minister Bruce Billson has engaged in discussions with Treasury officials on sticking “to the letter of the law” in determining whether someone is an independent contractor or employee, and intends to hold similar discussions with other agencies and departments.

    The Coalition sees the former Labor government as having pushed from independent contracting toward employment arrangements.

    A spokesperson for Mr. Billson confirmed the Minister would also be talking to the ATO, Fair Work Ombudsman and Fair Work Building and Construction.

    The Coalition’s small business policy, released in the lead-up to the September 7 election, says Labor “tasked” the three (3) organisations “to target independent contractors“, which “will eventually force them into union-controlled enterprise agreements“.

    The small business policy states that the Coalition “will support Australian independent contractors and will not change current laws relating to the treatment of personal services income, in addition to resisting Labor’s coordinated attack on the self-employed“.

    The ACTU, however, said that any “relaxation” of the rules around independent contracting by the Abbott Government would lead to more exploitation of employees under sham contracting arrangements.   Peak body president Ged Kearney described sham contracting as “one of the dirty secrets of the modern Australian workplace“.

    “While contracting is appropriate in some industries where services are in demand, it is also rife in industries like hairdressing, cleaning, call centres and textiles, where workers have little choice or bargaining power,” Ms. Kearney said. “It’s all very well to encourage self-employment, however where people are effectively working as employees, they deserve all the protections afforded to employees by the law.

  • Court confirms implied term of ‘confidence and trust’ as part of Australian law

    A significant decision was handed down on Tuesday, 6 August 2013, by the full court of the Federal Court, on Australian employment contract law: Commonwealth Bank of Australia –v- Barker [2013] FCAFC 83 (6 August 2013)

    The Full Court has found that the Commonwealth Bank breached an implied term of ‘confidence and trust’ when it failed to consider redeployment opportunities for one of its executive managers, shortly prior to dismissing him.

    In their majority judgment, Justices Jacobson and Lander said the implied contractual term had, “obtained a sufficient degree of recognition, both in England and Australia, that it ought to be accepted by an intermediate court of appeal“.  Justice Jessup dissented, saying the implied term had not made its way into Australian law, and the Bank would not have breached it in any event.

    This is the first major case in which an appeal court in Australia has supported the existence of the implied duty and found that it has been breached.

    Adelaide University’s Professor Andrew Stewart said it was highly likely that the decision would be challenged in the High Court and he hoped that the Court would grant leave to appeal “so that we can get some certainty” about the law.

    The Full Court was dealing with the Bank’s appeal from the decision of Justice Besanko in September last year. The decision that the Bank had contravened the implied term when it committed a serious breach of the redeployment policy in its HR manual.

    Justice Besanko ruled that there was an “an implied term of mutual trust and confidence in the contract of employment” between the executive and the Bank.  The Bank dismissed the manager on 9 April 2009, after notifying him on 2 March 2009 that his position had become redundant.

    Justices Jacobson and Lander said the implied term “which had been stated in most of the authorities, is that the employer will not, without reasonable cause, conduct itself in a manner likely to destroy or seriously damage the relationship of confidence and trust between employer and employee“, citing the House of Lords decision in Malik v Bank of Credit and Commerce International SA (in liq).

    The majority judges said relevant circumstances informing the operation of the implied term in this case were the fact that the manager was a long-term employee of a large corporate employer and a clause in his contract of employment that said his employment may be terminated if the Bank were unable to place him in an alternative position. 

 The majority judges said, “It seems to us that in these circumstances the implied term required the Bank to take positive steps as from 2 March 2009 to consult with [the manager] about the possibility of redeployment and to provide him with the opportunity to apply for alternative positions within the Bank“. 

Instead, they noted that the Bank had withdrawn the manager’s email and mobile phone facilities without telling the redeployment officer.

    The majority judges said the circumstances required the Bank to take positive steps to consult with the manager and inform him of suitable employment options, “In our opinion, these obligations fell within the content of the implied term.”

    The judges noted the manager had been employed by the Bank for approximately 23 years when the contract was entered into. 

The contract “contemplated the possibility of redundancy and redeployment within the Bank, as an alternative to terminationThe Bank is a very large corporation with a huge workforce and many and varied positions within the Bank at various locations throughout Australia,” the judges noted.

    They said the Bank’s actions from 2 to 26 March 2009 (when the manager’s email and phone were cut off) were sufficient to amount to a breach of its duty not to engage in conduct likely to destroy or seriously damage the relationship of confidence that existed between it and the manager.

    The judges said damages were recoverable for breach of the implied term, “at least where the breach is anterior to and independent of termination“. 

They increased the damages awarded by $18,000, bringing the total to $335,623.

    ACTU Assistant Secretary, Tim Lyons welcomed the decision.
”There have been plenty of examples where employers have simply walked away from what are expressed as their obligations in policy documents, from what they express to be their culture or from what on any view any reasonable person would say is the decent and respectful way to behave in given circumstances…While each case will turn on specific facts, the Court finding that there is a duty on employers not to unreasonably destroy or damage the relationship of trust and confidence is a very important one,” Lyons said.

  • Employer Liable Vicariously for Sexual Harassment of Employee

    The Queensland Civil and Administrative Tribunal has found a Gold Coast resort vicariously liable for the sexual harassment of a female employee, further, that its mishandling of her complaint contributed to a psychiatric injury. [McCauley –v- Club Resort Holdings Pty Ltd (no 2) [2013] QCAR 243 (13 May 2013).

    Image
    The Tribunal Member, Jeremy Gordon, found Club Resort Holdings Pty Ltd vicariously liable for a male Chef’s sexual harassment of the female Food and Beverage Attendant, who ran the buffet in the Kalinda Restaurant in the RACV Royal Pines Resort.

    Member Gordon was particularly critical of the HR manager who mismanaged the Attendant’s allegations by failing to obtain a full account of events from her, and instead focusing on obtaining a statutory declaration from the Chef, making it almost impossible to test his version of events.

    The Attendant alleged that during the Australian Ladies Masters Golf tournament over 3 days in early March 2010, the Chef sexually harassed her and discriminated against her based on her sex and age, by:

    • commenting that she smelt like “Old Spice” – a scent he associated with his grandfather and asking whether anyone else could smell it;
    • sniffing the air when in her vicinity, invading her personal space; and
    • referring to her as a cougar and making growling noises, including growling in her ear and around her neck.

    The Attendant attempted to ignore the Chef, but she was unable to stop his actions.  The Attendant claimed she told him, “this kind of behaviour is unnatural Steve, I’m old enough to be your mother, this is disgusting“.

    He replied: “you have nothing to be worried about, I’m a happily married man“.

    After 3 days the Attendant told the Chef that he was an “arsehole” and that he should back off and “f@#k off“.  The Chef apologised, but did not stop his comments.

    The resort’s investigation into the incidents concluded that the Attendant’s allegations were unfounded.

    The Attendant went on leave for 3 months and made 2 WorkCover claims for permanent impairment caused by the sexual harassment and the Resort’s inadequate investigation.

    The Attendant further alleged that the Resort victimised her in response to her complaint by:

    • failing to carry out an adequate investigation, and failing to find that her complaint was proven;
    • requiring her in June 2010 to conduct contract negotiations with the Resort’s HR Manager, despite her known lack of trust in the Manager;
    • disciplining her for talking to colleagues about the progress of her sexual harassment claim and for failing to perform her duties; and
    • subjecting her to unwarranted disciplinary action for failing to give 2 hours’ notice that she was taking sick leave as a result of experiencing a panic attack.

    Member Gordon found that the Chef had subjected the Attendant to unsolicited acts of physical intimacy and engaged in unwelcome conduct of a sexual nature, saying that a reasonable person would have anticipated the possibility that the Attendant would be offended or humiliated by the conduct.

    He also found the Chef made the cougar and “Old Spice” references in response to the Attendant’s age (49 years of age).

    Member Gordon said it was “very surprising” that the Resort failed to corroborate the Attendant’s allegations, especially given WorkCover’s later conclusion “without a doubt that the events alleged by [the attendant] did take place“, injuring her as a direct result.

    He described as “extraordinary” the fact that the HR Manager failed to obtain a full version of the events from the Attendant’s point of view before asking the Chef to make a statutory declaration.   He said, “This error was compounded by the fact that [the Chef] was not interviewed again. This meant that his statutory declaration made on the day of that meeting stood as his statement in the investigation. The first time [the Attendant’s] allegations in full were put to [the Chef] was at the hearing before me“.

    The Resort’s Employee Relations and Remuneration Manager concluded that while the Chef had made the Old Spice and cougars comments, he said “a reasonable person in similar circumstances would view the comments as light hearted and not derogatory“.
    But Member Gordon found this conclusion was inadequate because the Resort failed to:

    • give the Manager a copy of an interview between the HR Manager and the Chef in March 2010, when he admitted telling the Attendant “you are a bit of a cougar“;
    • ensure the Attendant was interviewed by the investigator (she didn’t know one had been appointed); and
    • provide the Attendant an opportunity to comment on the Resort’s findings before she was told the result.

    Further, 3 witnesses (including the HR Manager) who the Attendant alleged were present in the kitchen, including when she told the Chef to “f@#k off“, were not called to give evidence during the investigation.

    Member Gordon found that the sexual harassment, discrimination and the mismanagement of the Attendant’s complaint contributed to and caused her to suffer from an adjustment disorder and depression, leaving her unable to work at the resort.

    Member Gordon found that while the Resort had a Fair Treatment Policy, it was unable to provide details of training provided to its employees.   He described the Resort’s response to the Attendant’s sexual harassment complaint as “inept and unprofessional” and ordered it to pay her $35,490 in compensation for loss and damage, and ordered the Chef to pay her $4,500.

  • Employer unreasonably refused request to work part-time

    The Fair Work Commission, in finding that an employer constructively dismissed a female employee when it unreasonably refused her request to work part-time after the birth of her second child, has emphasised that women have the right to “give birth to children without foreclosing their employment.Hanina Rind –v- Australian Institute of Superannuation Trustees [2013] FWC 3144 (31 May 2013)

    returning-work-after-maternity-leave
    returning to work after maternity leave

    Commissioner Lewin said that while “rights to parental leave may be of recent origin in the long history of employment in Australia the right in this case is no small thing.”

    The Commissioner found that the “practical necessity” of the former database/IT systems administrator not having her request to work part time unreasonably refused was “essential for her continued employment to be viable“.   he said, “Indeed, the importance of parental leave and in particular leave in relation to maternity has become a matter of vital public interest in various ways reflected in the Act and in the Award system.

    He said the seriousness of the employer’s conduct in refusing the employee’s request “should be viewed from the contemporary vantage point, which affords considerable importance to the ability of women to give birth to children without foreclosing their employment due to the consequences of family formation“.

    The employee began work with the Australian Institute of Superannuation Trustees in August 2009, initially full-time.  In February 2010, to accommodate her family responsibilities after the birth of her first child, she and the Institute agreed that she could work from home one (1) day a week.  In late 2012, the employee contacted the Institute to discuss her return from six (6) weeks paid parental leave and a period of unpaid parental leave after the birth of her second child.

    The Australian Institute of Superannuation Trustees Certified Agreement 2009, which covered the employee’s terms and conditions of employment, provided a right to request to work part-time until a child reached school age, with any refusal of such a request to be made on objective business grounds.

    After receiving a letter in early October 2012 requesting that she return to full-time work from 21 January 2013, the employee requested that she be able to work three (3) days per week, because of her parental responsibilities.  The Institute rejected the request, saying that the role required a “dedicated full time on site resource“, with a part-time off-site arrangement trialled in her absence leading to “frustrations“.

    Commissioner Lewin said the Institute made several attempts to convince the employee to return to work, but proposals offered were either “equalling attendance of five days of the week or otherwise conditional in nature“.  “In my view, the conditional nature of this agreement in the factual circumstances of the case can be considered as a refusal” of her proposed request to work part time,” he said.

    In terms of the legal principles relating to a constructive dismissal, the Commissioner said that an employee is “entitled to leave their employment in circumstances where conduct of their employer is sufficiently inimical to the continuation of the contract of employment and the employment relationship“.

    Commissioner Lewin said “inimical conduct” included behaviour “which is adverse, unfriendly or hostile to the contract of employment and the employment relationship“.  He said the Institute’s argument that it had not constructively dismissed the employee had further been undermined by the fact that it had made no attempt since January 2013 to employ another full-time administrator, continuing instead with the part-time off-site provider used during the former employee’s parental leave.

  • Not given an opportunity to respond to the allegations against you leads to unfair dismissal

    A full bench of the Fair Work Commission has reversed a decision that a boilermaker was fairly dismissed for using an unsafe method to cut a steel plate (The boilermaker had suspended the steel plate from a crane, rather than laying it out horizontally, in order to cut it). The full bench found that he was not given sufficient opportunity to respond to allegations about his conduct or to attend his employer’s re-enactment of the incident.

    Fair-work-commission
    Fair-work-commission

    In Haigh v Bradken Resources Pty Ltd [2013] FWCFB 2918 (28 June 2013), Deputy President McCarthy and Commissioners Hampton and Cloghan agreed with Commissioner Williams that there was a valid reason for Bradken Resources Pty Ltd to terminate the boilermaker’s employment, but said the Company had not given him a proper explanation of the accusations against him.  As part of its investigation, the Company conducted a re-enactment of the incident, but did not invite the boilermaker to attend.

    The full bench accepted that the Company had explained “a form of the allegations” to him at a meeting the day after the incident, but said he had disputed the account and was in an agitated state. The full bench said the Company “seemed to recognise the state he was in and purported to give him an opportunity to respond in writing to the allegations… However the letter sent to him was poorly framed and merely stated that he had been involved in the ‘cutting of plate in a suspended condition’. He disputed that, primarily on the basis that the plate was not ‘suspended’. Following the [worker’s] response without any further discussion or involvement [his] employment was terminated.” The bench noted the Company had no specific rules or policies for the cutting of steel plates. In those circumstances, where there is a dispute about standard practice, “an unsafe act can often only be determined by reliance on individual assessments and opinions about that act“. “The importance of providing a proper and precise explanation to the employee accused of unsafe conduct in these circumstances is of significant importance in order that the employee can truly be regarded as having had an opportunity to respond to the accusation,” the full bench said. The bench also took into account Bradken’s failure to invite the boilermaker to the re-enactment. The bench decided to rehear the case itself, and concluded “on balance” that the dismissal was harsh. It said the boilermaker’s experience and good record were factors in his favour, but also weighed against him.

    Lessons to Employer:

    • Ensure that you clearly provide to the employee, the allegations in relation to his/her conduct, and allow the employee an opportunity to respond to those allegations.
    • Then make a decision as to whether or not to dismiss the employee.
  • Redundancy – Is the Position Redundant or Not?

    What’s redundancy?redundancy

    Redundancy under the National Employment Standard happens when an employer either:

    • decides they no longer want an employee’s job to be done by anyone and terminates their employment (except in cases of ordinary and customary turnover of labour), or
    • becomes insolvent or bankrupt.

    Note: What constitutes ordinary and customary turnover of labour will depend on the relevant circumstances.

    Redundancy may happen when:

    • the job someone has been doing is replaced due to the employer introducing new technology (i.e. it can be done by a machine)
    • business slows down due to lower sales or production
    • the business relocates
    • a merger or takeover happens
    • the business restructures or reorganises.