Mediation provides an early opportunity for the people concerned to communicate with one another in a private, safe and secure environment with the help of an independent and trained mediator who facilitates.

Benefits of Mediation

• Creates better solutions by involving people appropriately
• Protects the well-being, mental health and dignity of employees
• Protects the reputation of the organisation
• Saves money by ensuring a prompt return to productive work and reducing long absences, unwanted early retirements and resignations
• It fits organisations values far better than the more adversarial approaches
• Direct costs of mediation are typically one-third of those expected in pursuing traditional grievances
• In just a day or two most situations can be resolved amicably
• Cases are closed quickly, ensuring a prompt return to productive work
• It avoids valuable employees leaving, many costing up to four times their salary to replace
• It protects the time of internal managers and specialists
• Mediation prevents relationships from deteriorating to levels which make a full recovery difficult
• It gives people the chance to re-build working relationships and contributes to a positive working culture